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At Your Service: A Hands-On Guide to the Professional Dining Room

$29.95 $18.00
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At Your Service is a guide foodservice professionals can rely on to help them develop and improve hospitality and service, and achieve exceptional results in mid- and upscale dining establishments. Through lively and engaging discussions, readers will learn the ins and outs of running a successful front-of-the-house operation: taking reservations and greeting guests, basic service, table-side service, beverage service, and building and maintaining a good relationship between the front and back of the house staff. Real-life situations and industry anecdotes also cover potential problems and challenges that all restaurants are sure to face.

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