ProChef Success Stories – Igniting Inspiration

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ProChef Success Stories – Igniting Inspiration

Barbara Jackson
William Krebs

ProChef Level I Success Story:
Barbara Jackson, P.C. I/C.C. and William Krebs, P.C. I/C.C.

To date, more than 50 chefs from the Aramark Sports and Entertainment Division have received ProChef Certification. The program has given Aramark chefs the opportunity to develop benchmarks for achievement and innovation. It has also helped the company create a common culinary culture that has contributed to the success of the business. Here, two executive chefs from Aramark—William Krebs and Barbara Jackson—share a few thoughts about their ProChef Certification experience.

So how does it feel to be CIA ProChef-certified?
WK: Unbelievable. I don't think the scope of it has hit me yet, but I can tell you that when I first started cooking in a professional setting, I never thought I would be recognized by the premier culinary school in the world. Being lucky enough to work for a company like Aramark, which invests in personal and professional growth, has given me that opportunity.

BJ: I have to say that it is a most incredible feeling of accomplishment. I hold my head a little higher, my expectations have risen, and it shows in my work. I have a different outlook about my career altogether.


Why did you decide to pursue ProChef Level I certification?
BJ: My decision to pursue this certification was based on a couple of factors. I wanted to move forward with my career in the culinary industry and this was a chance to do that. Also, my love for food will never end and the more you know the more you grow.

WK: I took part in ProChef to better myself as a person and a culinarian, and to prove to myself that my work was up to the standards of the top chefs and teachers at the CIA. The fact that you took and passed such a course also looks good on any résumé.

What are some of the challenges you faced during the certification process?
WK: The biggest challenge I faced was getting over the fear that I would be tested by the same people who taught professionals I admire and respect. Another challenge was not being familiar with the kitchens. But when you work for a company like Aramark, who manages kitchens all over the world, getting used to strange kitchens comes quickly.

BJ: I have to admit that I felt every emotion a person could feel going through something like this. I was proud, disappointed, confident, sad, and frustrated. One of the biggest challenges for me was being critiqued by the palates of some of the greatest chefs I have had the pleasure of meeting. Their knowledge of food ran so deep that I was intimidated, to say the least.

Tell us a little about your career prior to undergoing ProChef certification.
BJ: I have always been involved in some facet of the culinary industry, mainly banquet facilities. I was blessed with the talent to feed the multitudes and enjoy every minute of it. I worked at NCR Country Club for a few years and then became a sous chef at Aramark. From there, I worked hard and trained for the position I have now as the executive chef at the Dayton Convention Center in Ohio.

WK: I've worked in the culinary field for 24 years, starting as a pizza delivery boy at 16 and working my way up to my current position as executive chef at the Winston-Salem Entertainment-Sports Complex. Before moving to North Carolina, I was sous chef at many restaurants in western New York.

How will having the ProChef Level I credential help you achieve your career goals?
BJ: Having this credential is just the beginning—my first "stepping stone," so to speak. I know it will open some doors for me and I will continue to pursue all the levels until I am at peace with where I want to be in my career. Having the CIA and ACF both recognize this certification is such an amazing thing.

WK: With accreditation from the CIA and the ACF, it can only help. The credential can open up many opportunities for me within Aramark and the culinary field. This is just the beginning, though. I'm looking forward to taking Level II.

What feedback have you received from your employer since returning to your job?
WK: It's been nothing but positive. I've received congratulations from the group president of our company, the director of culinary standards, and other chefs. They've told me how happy they are that I did well and that they are proud to have us working for the company. My inbox was full when I returned home from taking the course.

BJ: Aramark has been so supportive of ProChef Certification and provided me with all the tools I needed to pursue it. I would like to think that I was able to bring something back not only for myself, but for my company also. I am more determined and more critical of my work, and my food quality will only improve from here on out.

What is one of your favorite memories of the experience?
WK: Pointing out one part of the experience as a favorite is close to impossible. I think meeting the other chefs and people at the CIA was a real treat, and seeing the dedication of the staff and faculty was truly awe-inspiring.

BJ: My favorite is walking around the campus and realizing that some of the greatest culinarians in history walked those halls, put their souls out there for all to see, and became masters of their craft.

What advice would you give someone considering ProChef certification?
WK: For the written exams, I would tell them to study hard and be prepared. Take your time, read every question twice, and be sure you are giving the answer they are looking for. For the practical exams, try to think of it as a taste testing. Make sure you season and taste what you are serving, and don't try to go over the top—just give what's asked for and show some of your own style. Be honest in your critique and review, and don't get discouraged with yourself. Take what the instructors say and grow from it.

BJ: I would tell them to go into it with an open mind and a steel heart. Pursue the certification with everything you are, cook like you have never cooked before, and learn from the instructors. They know food. Do not feel ashamed if you don't know something—be determined to learn, learn, learn. I can attest that you will leave the experience with so much.

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