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Food Allergies: Challenges and Opportunities for Food Service

Interview with Dr. Suzanne Teuber Learn more from University of California allergy expert Dr. Suzanne Teuber, MD, on how to respond to an emergency in your restaurant.

Responding to an allergic reaction

Most people with severe allergies carry portable injectable epinephrine. It's not a restaurant's responsibility to have this medical equipment available or administer it. However, it is your responsibility to be able to respond to any kind of medical emergency, including choking, food poisoning, a heart attack, or a serious allergic reaction.

Have all appropriate emergency numbers on hand. Maintain a list by the phone. Instruct your staff in how to respond quickly to any emergency.

Never second guess an emergency. If a guest says he or she needs emergency assistance, call immediately.